In a survey conducted by Aspect Software, they found that "Businesses that adopt omnichannel strategies achieve 91% greater year-over-year customer retention rates compared to businesses that don't."
Omnichannel Retail Experts
Fortuitas, Shopify, and Acumatica present a live look into how physical retail and eCommerce integrate, operate and effectively communicate, creating a true Omnichannel retail experience.
Connecting Online and Offline Retail and eCommerce
This is our 3rd webinar from our Omnichannel webinar series, and dives deep into the trends and importance of creating an omni-channel experience for you business. Part of what is discussed is also laid out in our white paper, "Surviving the Retail Apocalypse" which you can download today.
In this webinar replay you can expect to learn:
- The difference between Omnichannel and Multi-channel
- Omnichannel retail trends and best practices
- eCommerce and Physical Retail Integration
- The importance of inventory visibility and management, order processing, and order fulfillment
- Demonstrating the key components of Omnichannel using Shopify, Shopify POS & Acumatica ERP.
- Fortuitas SaaS+ engagement model.
- One cohesive system sharing people, processes, and systems.